1037 West Broadway, Vancouver, B.C. Canada

Rest easy knowing that we ship to all of Canada for free!

Tuesday 9a.m. ~ 8p.m.
Wednesday 9a.m. ~ 8p.m.
Thursday 9a.m. ~ 8p.m.
Friday 9a.m. ~ 4p.m.
Saturday ~ Closed
Sunday 9a.m. ~ 8p.m.

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Standard shipping within Canada is free! If you need your order to arrive more quickly, we do offer expedited shipping for a fee. You can learn more about our shipping rates and options on our website.

Which payment methods are accepted in the Online Shop?

At the moment, we accept all major credit cards (American Express, Visa, Mastercard, Discover) as well as PayPal and Google Pay. We’re working on adding more payment methods in the near future, so stay tuned!

How long will delivery take?

Orders typically take 5-10 business days to arrive, depending on the shipping option selected. Express shipping is available for an additional fee and will arrive by the selected time frame.

Thank you for your interest in our products!

How secure is shopping in the Online Shop? Is my data protected?

Trust is a big part of the online shopping experience. We understand that, and that’s why we take data security and privacy very seriously. Your information is secured with a combination of MD5 and PHPass, so you can rest assured that your information is protected.

We do not store your credit card data, it is passed directly to the payment processing system. If you chose to save your credit cards with us, it will be “stored” on our site via a secure method called tokenization. With tokenization, your actual credit card information is stored on the servers of the payment processor, and the only data saved on our site is in the form of a string of characters called a token. These tokens are designed to be useless outside the precise context they’re created for, meaning the only person able to charge your card is you!

We also use Cloudflare to encrypt all communication between our servers and your computer, so your data is safe even if it’s intercepted. And our secure server software (SSL) ensures that your credit card information is transmitted securely over the internet. So you can shop with confidence at our Online Shop.

What exactly happens after ordering?

After you place your order, your payment is processed. We then select the item from our inventory and ship it to you with our partnered carriers. The entire process usually takes less than 24 hours until your item is shipped.

Do I receive an invoice for my order?

Yes, you will receive an invoice via email for your order. You will receive a second email letting you know your order has shipped. Thank you for your purchase!

Send us an email